Start with our Customer Centricity Quiz
Why does being customer centric matter?
According to Hubspot customer centric companies are 60% more profitable than those who aren't. It builds loyalty, repeat business and recommendations.
At least one in four customers will spend more and give their loyalty to companies that deliver excellent customer service.
So how do you measure up?
Check out our blog…
Our blog provides insights on customer-centric strategies, industry trends, and observations. Stay informed and get the knowledge you need to drive growth and enhance customer engagement.
Was that a good decision?
Whether you have consciously realised it or not, every time we make a purchase, we question if we have made a good decision.
How was it for you?
Are you following up with your customers? Ensuring they are happy is a crucial part of customer retention…
Who are your customers?
Building a profile of your ideal customer is a sure fire way to improve your marketing.
Sales or Marketing?
Sales and marketing seems to trip off the tongue as easily as fish and chips, doesn’t it?
Have your loyal customers become wallpaper?
He admitted it was very easy to take advantage of loyal customers, to the point where they become like wallpaper….